Customer Care Jobs

Are you looking for a career where your efforts can make a difference in people’s lives? As a member of our customer care team, your energy will help improve our customers' quality of life.

Xcel Energy’s vitality comes from doing what we do best—being a top utility—and growing by doing it better. Our mission is to satisfy our customers by continuously improving our operations to be the lowest cost, most reliable and most environmentally sound energy provider. Our Customer Care employees are one of the keys to accomplishing this!

Our vision is to be the best customer solution provider in the utility industry. We provide information, products and services to meet customer needs. We exceed customer expectations, responsibly manage resources and provide opportunities for employees to learn, grow and work safely every day.

Functional Areas include Meter Reading and Field Operations, Billing Services, Credit and Collections, Customer Contact Centers, Marketing, Energy Efficiency and Load Management.