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Marketing/Customer Engagement Intern Job

Location(s): CO - Denver; MN - Minneapolis

 

Is it time to see how all those college courses translate to the real world?  Are you ready to work alongside experienced professionals on real projects and issues? An internship at Xcel Energy will give you practical experience in the energy industry at a company that’s committed to excellence, safety and environmental stewardship.

 

 

During COVID-19 Pandemic this position may require the ability to temporarily work remote within the company service territory until company protocol dictates return to the office criteria has been met. Once approved to return to the office, the work location is our office in downtown Minneapolis, MN or Denver, Colorado. Eligible candidates must be live within the Minneapolis, MN or Denver, Colorado area to be considered. Candidates must be able to commute to the worksite wihtin a reasonable amount of time (an hour or less).

The intern is expected to work full-time in the summer (40 hours/week) with the possibility to extend the internship into the fall working part-time (8-15 hours/week) during the school year.  

 

Start Date: May

 

Position Summary

The Advanced Grid Customer Experience team seeks an intern to support our community engagement strategy and the development of new products and services for residential electric customers. The intern will assist with project coordination within Xcel Energy's service areas, and help to create new products. 

 

Essential Responsibilities

  • Coordinate with key internal and external stakeholders to implement community engagement strategy
  • Track KPIs and metrics and help communicate status to team leaders
  • Assist product owners with development and implementation of customer engagement and marketing plans
  • Assist product owners with customer inquiry escalation
  • Assist with data analysis and cleaning to help support programs

 

Minimum Requirements

  • Must be enrolled in an accredited college or university and pursuing a degree in: advertising, marketing, public relations, political science, business administration, business, or related field. Recent graduates are not eligible.  
  • Sophomore or above. no graduate students.
  • Ability to commute to the corporate office in Denver or Minneapolis is required.
  • Strong writing skills
  • Proficiency with Microsoft Office (Word, Excel and Outlook)
  • Reliable and able to prioritize and work independently

 

 

 

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As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
    

 

Posting Notes:  CO - Denver || CO - Denver; MN - Minneapolis || United States (US) || Customer And Innovation || 51775:Advncd Grid Customer Solutions || Full-Time || Non-Bargaining ||
 

The anticipated starting base pay for this position is: $15.30 - $17.90 per hour

Click here to see our benefits

 

Requisition Number: 30371

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com

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ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

 

 

 

 

 

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Nearest Major Market: Denver

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