Share this Job

IT Solutions Analyst - Network OT Job

Location(s): MN - Minneapolis

 

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

 

 

Position Summary

The Solution Analyst is responsible for requirements management and QA activities for solution delivery activities pertaining to their assigned IT Solutions. They serve as a conduit between the customer and the technical teams. Through strong relationships with business partners, they develop a deep business acumen, and apply that acumen to ensure IT solutions fulfill even highly complicated priority functions. They are a key contact with customers during deployment, ensuring accuracy of system operations. They support delivery methodology protocol for risk management, status reporting, governance/compliance, QA and other activities.


Essential Responsibilities

  • Analysis: Contribute to and lead aspects of roadmap delivery. Support and lead requirements management, QA, and deployment activities. Identify and drive resolution to capability gaps or operational risks. Partner cross-organizationally and with vendor partners to analyze cost/benefit of various options. Ensure solution delivery practices are structured, sound, and compliant.
  • Operations: Support system health assessments with analysis of operational risks, and recommendation. Provide standard reporting as needed. Execute assigned operational processes. Support validation and measurement of business value for deployed solutions. Conduct impact assessment analysis on changing business needs.
  • Relationship Management: Work in strong partnership with team, partners and stakeholders across the organization. Work with customers to understand needs and recommend continuous improvement ideas. Cultivate and sustain a deep acumen of business functions, processes and needs. Liaise with business partners on IT capabilities. Work collaboratively across organizations and stakeholder groups to ensure solutions are compliant and secure.
  • Subject Matter Expertise: Attain strong acumen in analytical methods and tools, industry trends and organizational goals to ensure optimal technology solutions are sought.


Minimum Requirements

  • Bachelor’s degree in Technology, Science, Business or related field, or years of experience equivalent to the position.
    • In lieu of a Bachelor's degree, an equivalent combination of education, certification, and experience is also acceptable: Associate's Degree AND 8+ years of experience, or High School Diploma/GED AND 11+ years of experience

  • Five years of related functional experience
  • Experience with Project or Product delivery practices, including SDLC, Agile, and Waterfall.
  • Ability to recommend innovative solutions to meet business needs.
  • Ability to drive continuous improvement.
  • Demonstrated knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods.
  • Ability to understand technical, functional, and operational details of respective solutions.
  • Strong problem-solving, analytical and detail orientation.
  • Demonstrated ability to build functional and technical subject matter expertise, process and tools expertise, and drive consistency in processes.
  • In-depth knowledge or the ability to quickly attain expertise on core IT components within the respective domain.
  • Ability to learn and apply structured analysis and delivery methods.
  • Strong communication skills, effective with varying organizational levels and skill sets.
  • Strong Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.

 

Preferred Requirements

  • Ability to self-manage workflows
  • High aptitude for cross-team collaboration
  • Experience utilizing SAP and ServiceNOW
  • Proficient with MS Office Tools



 

 

 

_______________________________________________________________________________________________

 

Xcel Energy is committed to the safety of its employees and customers, and promotes a Safety Always culture. Because of this, we strongly encourage all employees to be fully vaccinated against COVID-19; however, vaccination is not mandatory. After being hired, you will asked to report your vaccination status and dates of vaccination. This information will be maintained confidentially and disclosed only on a need-to-know basis. If you are not fully vaccinated or choose not to disclose your vaccination status you will be required to follow any health-and-safety rules applicable to unvaccinated employees.

 

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
    

 

Posting Notes:  MN - Minneapolis || MN - Minneapolis || United States (US) || Technology Services || 56117:IT-Network OT Services || Full-Time || Non-Bargaining ||
 

The anticipated starting base pay for this position is: $66,000 to $94,000 per year

 
This position may also be eligible for the following benefits and/or pay components: Pay - Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Personal holidays, Volunteer Paid Time Off (VPTO) (full-time employees only), Parental Leave

 

Click here to see our benefits

 

Requisition Number: 50269

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com

 

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)


ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

 

 

 

 

 

Our Values: One Team Powered by Many

Committed
Connected
Safe
Trustworthy


Nearest Major Market: Minneapolis

Job Segment: Gas, Sustainability, Relationship Manager, QA, Energy, Customer Service, Quality