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C&I Segment Strategy Manager Job

Location(s): CO - Denver; MN - Minneapolis

 

Are you ready to take your leadership potential to the next level with a growing Fortune 500 company?  Xcel Energy is at the leading edge of an industry that is changing quickly. We’re seeking dynamic, proven leaders to help guide us into this exciting energy future. If you’re looking to lead at a company that is committed to excellence, safety and environmental stewardship, with plenty of room to grow, consider a position at Xcel Energy.  We also invest in our leaders.  From specific programs for new and aspiring leaders to just-in-time resoures to support the seasoned manager, we provide development for any stage of their career.

 

 

During COVID-19 Pandemic this position may require the ability to temporarily work remote within the company service territory until company protocol dictates return to the office criteria has been met. This position can be filled in either Minneapolis, MN or Denver, CO. 

 

Summary
Manage all aspects of market planning and segment product life cycle to meet or exceed performance goals (P&L, customer acquisition/retention, customer sat, etc.) across assigned market and customer segments. Manage/collaborate on all aspects of the portfolio's marketing mix, communications, training, and support needs. Drive effectiveness of product delivery and customer satisfaction.

Responsibilities

  • Responsible for the corporation's product market vision, plans and status to meet market segments' needs and product goals. Oversee and ensure all portfolio strategies meet corporate and customer needs.
  • Implement or collaborate on all aspects of portfolio's marketing mix including: pricing, sales channels, launch activities, acquisition and retention, life-cycle management and customer migration paths. Drive and champion initiatives across departments to achieve goals.
  • Develop budgets, sales forecasts, sales & marketing expense and profitability goals. Track the progress of each portfolio (P&L) and product against target. Accountability to product P&L. Responsible for ensuring programs are being implemented within regulatory policies and requirements (specific for each state).
  • Drive and champion recommendations to Product Development of new technologies available. Ensure product content and prices are accurate.
  • Understand customers using internal and external data to determine customer needs, need gaps and preferences. Provide insight with customer journey mapping, personas, segmentation, demographics and other available data. Partner with internal stakeholders (operations, sales, customer care) to gain exposure and understanding to product/service/customer interactions and experiences. Collaborate with business partners to understand market issues, industry developments, competitors, market segment development/evolution, pricing strategies, value proposition, etc. and make recommendations on customer strategy.


Minimum Requirements

  • College degree required, or equivalent years of education and experience. MBA preferred.
  • Five years of experience in marketing, product management or product development is required.
  • Team and peer leadership with excellent communications skills and proven results.
  • For DSM portfolio management, two years experience with regulatory requirements and conservation programs is mandatory.

 

 

 

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As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
    

 

Posting Notes:  MN - Minneapolis || CO - Denver; MN - Minneapolis || United States (US) || Customer And Innovation || 51505:Strategy and Operations || Full-Time || Non-Bargaining ||
 

The anticipated starting base pay for this position is: $82,700 to $117,566 per year

Click here to see our benefits

 

Requisition Number: 30745

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)


ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

 

 

 

 

 

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