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Innovation Lab Experience Lead Job

Location(s): MN - Minneapolis


Are you looking for an exciting job where you can put your skills, talents and education to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A professional position at Xcel Energy could be just what you’re looking for.


During COVID-19 Pandemic this position may require the ability to temporarily work remote within the company service territory until company protocol dictates return to the office criteria has been met.


Telecommuting Policy: A plan has been created to officially rollout a hybrid work-from-home option that will take effect when it is safe to move forward to return to the workplace. This position will participate in this new policy.


Position Summary

Acts as primary project lead for Experiences within the XCELab. Conducts project scoping and manages resourcing and budget for accepted Experiences. Responsible for the successful design, delivery and facilitation of the Experience.

Essential Responsibilities
  • Project manages all approved experiences, including (but not limited to):Managing staffing and allocating appropriate resources, Building a budget for Experience requirements and needs, Crafting a plan for, and managing to agreed upon timelines with Project Sponsor and team
  • Manage and facilitate the delivery of sessions ranging from 1-2 through to 150-200 participants, ensuring a high quality seamless experience for all participants, an inclusive process that engages all, an action oriented event that maintains pace and a focus on outcomes that are both practical and short term.
  • Supports development of Experience Design and provides guidance to Design Specialist to support the user in:
    • Better understanding the business challenge through a broadening of their exposure to aligned market trends, case studies, examples and leading practices
    • Supporting the user in bringing to bear an awareness of options that will drive significant change in relation to the challenge
    • Creating tactical and practical steps for resolution
    • Supporting the alignment of groups through collaborative activity in co-developing solutionsGenerating momentum and a sense of engagement and excitement around the proposed solutions
  • Supports XCELab Coordinator in Intake and Scoping and collaborates with XCELab Lead to evaluate strategies and scoping parameters for intake.
  • Provides direction and oversees metrics and reporting needs for the XCELab

Minimum Requirements
  • Advanced degree in business, design strategy, human factors, communications or other related field
  • Minimum of 5-8 years experience across the following disciplines: large-scale meeting facilitation, project management, design thinking, change management, operating and delivery model implementation, process efficiency





As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.


Posting Notes:  MN - Minneapolis || MN - Minneapolis || United States (US) || Customer And Innovation || 55300:Innovation & Transformation Of || Full-Time || Non-Bargaining ||

The anticipated starting base pay for this position is: $82,700 to $117,566 per year

Click here to see our benefits


Requisition Number: 33472

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

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Nearest Major Market: Minneapolis

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