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Remittance Processor Job

Location(s): MN - Minneapolis


Do you want to start your career at a leading energy company with lots of room to grow? If you’re ready to work hard in an environment where you’ll be challenged, respected, and encouraged to develop your skills and talents, an entry-level job at Xcel Energy is your first step.

Position Summary

Responsible to process all customer gas/electric bill payments received by mail and to create a record of payment to update the customer account. Responsible to encode and endorse customer payments for bank deposit. Provide support and assistance during management absence.


Essential Responsibilities

1) Process customer payments. Job assignments will include one or more of the following, as assigned: Complete data entry from images that do not match or cannot be read by the equipment. Operate Remittance equipment, including a high-speed envelope opener and/or an image transport. Responsible for accurate and timely imaging and encoding of customer payments. Responsible for accurate and timely sorting of incoming mail into various categories using a high-speed envelope opener and/or extraction desk. Responsible for accurate and timely preparation of bank deposits in order to maximize availability of company funds.


2) Perform daily data management functions at the system control unit, as needed (e.g., Lead unavailable). Responsibilities will include requesting service on equipment, making adjustments to work assignments, handling problems with outside vendors and/or mail deliveries. Assist processor operators in order to solve machine and processing problems. Provide back-up support to management staff.


3) Job assignments will include one or more of the following: Perform daily maintenance and cleaning of the transport or extraction equipment to ensure equipment is operating at the highest degree of speed and efficiency possible. Ensure the work area around the individual workstation is organized and clean at the end of the day to ensure an efficient work environment for the incoming staff.


Minimum Requirements

High school diploma or equivalent.

Experience on payment processor or encoder equipment is preferred.

Proof operator experience desired.

Ability to handle multiple trays of mail that weigh 12-25 pounds each required.

Data entry function requires 10-key numeric data entry skills with a numeric rate of 10,000 keystrokes per hour preferred.

Basic personal computer skills required.

Ability to sit and/or stand for extended periods required.

Ability to work overtime and company holidays as deemed necessary by management required.







COVID-19 Vaccine Requirement 
COVID-19 continues to significantly impact our employees, families and communities. With employee health and safety as our top priority, and in accordance with federal requirements, Xcel Energy requires all new employees be at least partially vaccinated by their start date and fully vaccinated by Jan. 4, 2022, or receive a formal medical or religious accommodation.


As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.


Posting Notes:  MN - Minneapolis || MN - Minneapolis || United States (US) || Customer And Innovation || 70370:Receipts Processing || Full-Time || Non-Bargaining ||

The anticipated starting base pay for this position is: $14.40 to $20.13 per hour

Click here to see our benefits


Requisition Number: 37821

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

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Nearest Major Market: Minneapolis

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