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Quality Assurance Engineer - Digital Operations Factory Job

Location(s): MN - Minneapolis; CO - Denver

 

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

 

 

We are seeking thought leaders to join an innovative, problem-solving team to pioneer technology that will directly impact Xcel Energy’s bold vision to be carbon free by 2050. At the Digital Operations Factory, we’re driving cultural and technological change within the organization with the mission of leading Xcel Energy to a carbon-free 2050. Come be a part of the energy revolution! You'll work with inspiring, bold, and thoughtful technologists to deliver transformational change in an energetic environment open to fresh ideas. Using an approach grounded in agile scrum and design thinking, we're building greenfield technology that introduces efficiencies across clean-energy sectors of Xcel Energy’s core business. We’re acting as an independent, agile entity with a startup mindset to pave the way for change. We're reinventing Xcel Energy's technology foundations, setting up a cloud environment that is able to launch new capabilities into production weekly, and delivering enhanced customer and employee experiences.

 

Want more information? Watch this video to learn more about our commitment to change and our roadmap for innovation. Watch Video

 

Position Summary

The Digital Ops Factory Quality Assurance Engineer is responsible to contribute to technical aspects of IT solution delivery, strategic planning, and operational excellence. They are responsible for managing the overall health of the technology ecosystem, and will manage and implement solutions that meet business needs, and support the overall IT Strategy. In partnership with architecture, they provide technical guidance with cross-organizational input and in accordance with business unit objectives. They consult to business managers, architecture and security teams to drive cross-awareness of business needs and opportunities. They bring innovative solutions to the business line by leveraging their technical expertise. They identify and implement continuous improvement over cost, operation, and functionality of the solutions in their domain.

Essential Responsibilities

 

  • Solution Delivery: Lead and support solution lifecycle technical activities. Ensure solutions are designed for great user experience and operational performance. Lead design, ensuring Enterprise Architecture, Security, Operations and Compliance aspects are continuously integrated into solutions. Provide input to cost and schedule estimation. Responsible for overall integrity of system design and operation. Oversee vendor activities.
  • Operations: Review solution performance, and continually assess health of systems. Track and drive awareness to operational and technical debt risks. Provide escalated support to incident and problem management. Utilize analytics to improve availability, reliability, efficiency and capacity. Oversee vendor activities.
  • Subject Matter Expertise: Continuously stay current on, and apply, technical industry knowledge pertaining to the respective domain.
  • Relationship Management: Conduct peer reviews and approve system changes and technical solution design. Coach and mentor less experience team members. Partner cross-organizationally to drive minimal costs on optimal solutions. Provide in-depth technical information to stakeholders as needed.


Minimum Requirements

 

  • Seven years of related functional experience.
  • Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
  • Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts.
  • Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
  • Experience managing the lifecycle of technical solutions.
  • Deep Subject Matter Expertise within the respective system domain products, platforms, processes and architecture.
  • Broad general knowledge of technology architecture, infrastructure, network, security and software principles and models.
  • Experience working in partnership with internal and external vendors.
  • Proven analytical, problem-solving and troubleshooting skills.
  • Extensive knowledge of future technology trends within area of expertise.
  • Demonstrated leadership on technical aspects of large scale projects.
  • Experience with delivery methodologies (Waterfall, Agile, Scrum) and operational models (ITIL).
  • Experience and understanding of core IT Service Management functions, such as Change Management and Incident Management.

 

Preferred Qualifications

 

  • Ability to own and direct the full QA process for solution development and deployment, including defining overall testing strategy and requirements, implementation and maintenance of quality systems and processes. 
  • Ability to perform risk analyses on solution release readiness, relaying feedback with product, design and technical development leaders to manage roadmap milestones and timelines, while adhering to minimum company standards for quality.
  • Defining and documenting testing standards, test plans, analyses and results, driving critical feedback to leadership as needed to support organizational success. 
  • Experience writing/coding, managing and executing system and solution test cases for bugs and user acceptance, including automating test cases whenever possible. 
  • Research and integrate new tools, technologies and processes into the organization to enhance the quality function and capabilities.
  • Good understanding of the end-to-end system landscape including architecture and infrastructure. 
  • Ability to contribute across the full technology stack, from database and DevOps supporting continuous deployment over native apps, to front end development. 
  • Several years of experience within software development, and knowledge of Agile software development process. 
  • Demonstrated capability to work in a cross-functional team with product owners, designers, and engineers to co-develop and verify digital products.   

 

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Xcel Energy is committed to the safety of its employees and customers, and promotes a Safety Always culture. Because of this, we strongly encourage all employees to be fully vaccinated against COVID-19; however, vaccination is not mandatory. After being hired, you will asked to report your vaccination status and dates of vaccination. This information will be maintained confidentially and disclosed only on a need-to-know basis. If you are not fully vaccinated or choose not to disclose your vaccination status you will be required to follow any health-and-safety rules applicable to unvaccinated employees.

 

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
    

 

Posting Notes:  MN - Minneapolis || MN - Minneapolis; CO - Denver || United States (US) || Technology Services || 56200:IT-Digital Ops Factory || Full-Time || Non-Bargaining ||
 

The anticipated starting base pay for this position is: $87,000 to $123,666 per year

 
This position may also be eligible for the following benefits and/or pay components: Pay - Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Personal holidays, Volunteer Paid Time Off (VPTO) (full-time employees only), Parental Leave

 

Click here to see our benefits

 

Requisition Number: 47974

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com

 

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ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

 

 

 

 

 

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Nearest Major Market: Minneapolis

Job Segment: Gas, Sustainability, Testing, QA, Energy, Technology, Quality