Associate IT Systems Administrator

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Associate IT Systems Administrator

Denver, CO (Hybrid)

Position Summary

The Associate Systems Administrator participates in administering system maintenance and configuration based on work direction given by senior level team members. They act as a technical owner of the respective systems they are assigned. They are responsible for operation and maintenance of existing systems and/or infrastructure. They collaborate with users and technical teams to support incident resolution, systems monitoring, and problem analysis.

Essential Responsibilities

• Operational Support - Install, modify, implement, document, and maintain system operating procedures and changes. Analyze physical infrastructure systems requirements and performance to optimize installations and future implementations.
• Problem Management - Investigate and resolve production incidents and problems. Identify and resolve production alerts. Provide support for systems testing and validation activities. Participate in problem reviews.
• Communications - Clearly and concisely communicate and record operational status whenever requested. Actively participate in status meetings. Prepare written status reports and responses to customer inquiries. Ensure records and other communications drive awareness and clarity to facts & risks.
• User Support - Provides basic contextual and technical information to users, and assist users on problems. Advise users on available approved technologies.

Minimum Requirements

• Two years of related functional experience.
• Demonstrated strong technical acumen.
• Experience and demonstrated discipline following protocol for operational support service tracking/ticketing.
• Demonstrated ability to learn new technologies and effectively apply learning.
• Strong communication skills, effective with varying organizational levels and skill sets.
• Strong Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is: $62,500.00 to $102,100.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.  You will not be penalized for redacting or removing this information.

Deadline to Apply: 05/07/25

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ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.