Facility Damage Analyst

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Position Summary

Coordinates and analyzes information associated with damage to company property. Gather, review and summarize damage investigation documentation to determine liability that may involve company facilities. This includes assigning liabilities, determining denials and negotiating final settlement of claims. This position will provide support and training with regard to the damage-tracking database and all associated systems and processes to various business units throughout company. Responsible for investigation related to disputed cost of repair to damaged facilities, in conjunction with Claims Department to ensure claim is resolved and closed in a timely manner.

Essential Responsibilities

• Gather and analyze internal and external field reports and conduct investigations as appropriate in order to determine liability on damage to company property. Document findings and make recommendations about billing third parties for the cost of repairing the property damage. Input, audit and maintain the data contained in the various software applications used in the department. Maintain internal controls within software programs utilized to report and assess liability to damage claims throughout Xcel Energy service territory. Act as liaison between system users and software vendors and/or IBM to identify and troubleshoot system problems.

• Liaison between Damage Prevention, and Xcel Energy business units as related to damage database. Assists with training on database and processes as needed.

• Respond to reports of damage on as needed basis 24 by 7 to investigate damage as needed. Provide technical and expertise advice and direction to problem solving.

• Work with Xcel Energy, State, County, Municipal personnel and other facility owners to ensure excavation community is aware of one-call policies and procedures. This includes coordination and attendance of various trade shows and seminars as required.

Minimum Requirements

• Associate Degree in Business Administration or a combination of education and experience providing equivalent knowledge.

• Two to five years field operations experience.

• Strong communication and presentation skills.

• Proficient with use of MS/Office suite products.

• Demonstrated knowledge of specialized software, which includes but is not limited to IRTH and Passport, etc.

Preferred Requirements

• 2 years of Utility experience

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is: $58,700.00 to $78,300.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.  You will not be penalized for redacting or removing this information.

Deadline to Apply: 06/05/25

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ACCESSIBILITY STATEMENT
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