Field Technician III

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Field Tech III

Position Summary

The Field Technician III role is network field management focused; and will apply broad knowledge and working experience with networking concepts in the operation, maintenance, and management of telecommunication networks as a member of an experienced multi-vendor multi-disciplinary team. The successful candidate will be expected to work in a variable work environment that interfaces with multiple inter- and intra-office personnel/departments. This advanced -level technician works with members internal and external to Xcel Energy to support Network stability.

Essential Responsibilities

• The Field Technician III works on the Network Communications Field Service team with the primary responsibility of Network Operations Management for Xcel Energy communications network. Has excellent working knowledge of LAN/WAN network field operations and will apply that knowledge to a complex multi-vendor enterprise environment to assist with the repair and management of planned and unplanned events. Field Technician III will make use of field test equipment respond to direct calls from dispatch NOC or leadership and utilize a ticketing system to address and document escalated issues within the scope of this position.
• Will be assigned complex projects or shared areas of responsibility that may include the oversight of other technicians or project stakeholders. Will work with Technician I's II's Leads and Management to continuously improve upon technical and process related policies and procedures while providing support and advisement to Technician I's & II's.
• Directs support and coordination for high priority incidents.
• Able to work with multiple carriers and/or intra-department technicians for further troubleshooting/isolation of layer 1 - 3 issues
• Be responsible for ensuring Xcel Energy and OSHA requirements are met for jobsite safety and security

Minimum Requirements

• AS/AAS/BS in related degree field, related certifications, or equivalent documented experience.
• 6-8 years of network management/ field operations that includes experience with switching/routing, transport, and data using layer 1 - 3 equipment or software.
• Proficient to advanced-level experience and understanding of the following: OSI Model, T1 - OC192, PRI circuits and associated network element related equipment, Microwave transmission, Wireless networks, and direct-broadcast satellites, cable management, color coding, power and grounding requirements.
• Must be willing to work diverse schedules, including an on-call rotation.
• Must possess a valid Colorado Driver's License.
• Willing to travel throughout the region area often with potential overnight stays.
• BISCI certification

Preferred Requirements

• AS/AAS/BS in related degree field or equivalent documented experience.
• Direct involvement with hardware and network element management in operations, repair, and maintenance in Enterprise environments.
• 6-8 years of network management/field operations that includes experience with switching/routing using layers
• 1 -3 equipment and additional general network experience in peripheral technologies such as NOKIA, Cisco, Ciena, Infinera, Juniper, and layer 1 equipment involving T1's, DS3's, OC-level circuits.
• Experience with documenting changes via a work-ticket related system.
• Experience in a utility or other regulated industry.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is: $42.00 to $67.00 per hour

This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.  You will not be penalized for redacting or removing this information.

Deadline to Apply: 08/12/25

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ACCESSIBILITY STATEMENT
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