Principal Business Functional Consultant, Transformation (Process Governance)

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Principal Business Functional Consultant, Transformation (Process Governance)

Position Summary:

The Principal Business Functional Consultant serves as a strategic business partner within the Business Area to drive enterprise level transformation outcomes. Specifically, it is responsible for defining and enforcing how business processes are owned, changed, and governed across transformation programs and major projects. The role provides deep subject matter expertise, operational insights, and high impact process recommendations to support business readiness and the successful delivery of transformational or major project initiatives.

This role brings deep process and operational expertise to ensure end‑to‑end business processes are designed, governed, and implemented consistently and in alignment with customer journeys, regulatory obligations, and enterprise standards. The Process Governance Lead partners closely with business leaders, program delivery teams, technology teams, and change enablement to drive decision clarity, cross‑functional alignment, and sustainable process outcomes.

The position is program‑facing but grounded in operational reality, ensuring transformation solutions are executable, governable, and support long‑term operational ownership.

This role does not include direct people leadership; influence and authority are driven through governance ownership, decision rights, and subject‑matter expertise.

Essential Responsibilities:

• Serve as a strategic advisor for business functional teams by providing deep subject matter expertise, operational insights and high impact process recommendations across business functions. 
• Define and operationalize how business processes are owned, changed, and governed across transformation initiatives.
• Establish clear ownership and decision rights for end‑to‑end business processes, including escalation paths and approval authority.
• Define and maintain standard process definitions aligned to customer journeys, ensuring consistency across functions and solutions.
• Design, facilitate, and participate in process governance forums to review, prioritize, and approve process changes.
• Ensure process decisions, standards, and changes are documented and clearly communicated to impacted stakeholders.
• Lead cross‑functional coordination to manage process impacts, dependencies, and downstream operational implications.
• Implement ongoing monitoring and feedback mechanisms to assess process performance and support continuous improvement.
• Serve as a senior process and functional expert supporting transformation programs and major projects.
• Ensure business requirements and process needs are accurately captured, validated, and translated into design and delivery artifacts.
• Provide expert review and quality assurance for functional and process documentation, including process flows, user stories, use cases, and operational readiness materials.
• Identify operational, compliance, and adoption risks early and partner with delivery teams to ensure mitigation strategies are incorporated into program plans.
• Act as a liaison between business operations, transformation leadership, technology teams, and change enablement to ensure user experience, process integrity, and compliance are prioritized.
• Ensure processes are designed for long‑term operational ownership, including controls, handoffs, metrics, and post‑go‑live governance.
• Support the definition of process KPIs and performance measures to enable sustained adoption and continuous improvement.
• Partner with operational leaders to ensure effective transition from program delivery to business‑as‑usual ownership.

Minimum Requirements:

• Bachelor’s degree in business or related field; or equivalent combination of training and relevant experience.
• 7+ years of experience in business operations, process management, transformation delivery, or cross‑functional programs.
• Demonstrated expertise in end‑to‑end business process design, governance, and operational integration across multiple functions.
• Proven ability to influence decision‑making across business, technology, and change teams without direct authority.

Preferred Qualifications

• Tues/Wed/Thurs in the office hybrid model
• Regular travel to CO/MN is required
• Demonstrated experience with Signavio or other similar process mapping tools.
• Experience serving in a process governance, process owner, or operating model role within large‑scale transformation programs or major projects.
• Experience aligning enterprise process standards to customer journeys or future‑state operating models.
• Familiarity with regulated environments and compliance‑driven process design.
• Strong facilitation skills for governance forums and executive‑level discussion

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is: $97,600.00 to $159,100.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.  You will not be penalized for redacting or removing this information.

Deadline to Apply: 03/23/26

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

 

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.