Senior Distribution System Operator (DSO) - Minneapolis, MN

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Position Summary

This position is responsible for the safe and reliable operation of the Electric Distribution System in South Dakota, North Dakota, and out-state Minnesota.

Essential Responsibilities

• EMERGENCY RESPONSE: Assess all outages and emergency situations, develop service restoration and emergency response plans, and direct the implementation of the plans. Document restoration data and review elements of the process for improvement opportunities
• REAL TIME SYSTEM MONITORING: Monitor the Electric Distribution System using EMS, DMS, SCADA, DDS, and other computer tools. Address customer concerns and resolutions including government and community electric service issues
• REQUEST FOR OUTAGE (RFO): Review, approve, and direct system switching procedures using the RFO system. Prepare emergency switching requests and procedures. Perform Switching Authority duties and responsibilities for all work under their jurisdiction
• ) WORKLOAD PLANNING/PRIORITIZATION: Prioritize outage, emergency response requests and non-outage service orders and dispatch to field personnel. Schedule and assign work to dispatchers, substation operators, troubleman, district reps, etc. to meet workload requirements.
• CUSTOMER INTERACTION: Initiate and respond to major customer telephone calls regarding outages and other service concerns. Answer fire, police, and other public authority emergency calls and respond with company resources accordingly. Communicate with internal management on effects of customer outages and emergencies as required
• EFFICIENCY: Supervise work direction for efficient and effective operation of the distribution system and balance the needs for service reliability and response with cost-effective practices

Minimum Requirements

• Technical requirements include demonstrated knowledge of the electric distribution system design, operation, maintenance, and performance.
• Education: Two years of Post Secondary training in electricity or electric distribution with five years of experience in electric utility operations; or completion of an Xcel or equivalent lineman apprenticeship with three years lineman/troubleman experience; or four years engineering degree with three years' experience in electric utility distribution.
• Experience: Combined seven or more years of education and related electric distribution experience.
• Must be able to work rotating shifts and respond to emergencies and overtime requirements.
• Possess excellent verbal and communication skills and computer skills.
• Prior team-lead or supervisor experience preferred.
• Able to work both alone and in a team environment under extreme workload and emergency conditions.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is: $42.60 to $61.00 per hour

This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

Deadline to Apply: 12/03/24

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.