Sr Manager, IT (Operational Enterprise Security Services)

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Sr Manager, IT (Operational Enterprise Security Services)

Position Summary
The Senior Manager, Operational Enterprise Security Services is responsible for leading and delivering reliable, compliant, and risk‑driven security operations across the enterprise. This role oversees 24x7 operational security services, leads high‑performing teams, and ensures security capabilities protect critical business operations while enabling enterprise objectives.  The ideal candidate is an experienced operational leader who can balance execution, governance, and collaboration in a complex IT and OT environment.

Essential Responsibilities

• Leadership: Lead and manage the performance and development of staff. Lead priorities and manage work performance of staff, vendors and contractors. Provide leadership as needed across multiple sites, and in alignment with Union or other contracts.
• Relationship Management: Understand the customers' needs, and partner to deliver innovative solutions. Partner with Supply Chain, Finance, Enterprise Security, Audit/Compliance and other internal groups to drive results.
• Product Management: Ensure products and services operate in a lean, stable, and adaptable manner. Ensure product delivery and operation are cost effective and within budget.
• Strategy and Planning: Develop, propose and manage long and mid-term strategic technology plans and roadmaps for assigned products and services
• Operations Management: Drive continuous improvement in IT performance. Proactively prevent and support prompt restoration of service disruptions.
• Lead day‑to‑day delivery of enterprise security operations, ensuring stable, resilient, and effective security services across the organization.
• Direct operational priorities using a risk‑based approach informed by threats, vulnerabilities, and business impact.
• Ensure security operations comply with internal policies and external regulatory requirements (e.g., NERC CIP, SOX, TSA) through clear ownership, documentation, and controls.
• Lead and coordinate security incident response and operational disruptions, providing timely and accurate communication to stakeholders and senior leadership.
• Build, lead, and develop high‑performing operations teams, fostering accountability, continuous improvement, and a strong security culture.
• Partner closely with IT, OT, Risk Management, Audit, and business leaders to align security operations with enterprise priorities.
• Drive operational excellence by improving process maturity, service reliability, automation, and performance measurement.
• Manage operational budgets and capital investments, ensuring resources are aligned to risk reduction and measurable business outcomes.
• Communicate complex security and operational topics clearly to both technical and non‑technical audiences, including executives.

Minimum Requirements

• Bachelor's degree in Information Technology, Technology, Business or related field, or 4 years of experience equivalent to the position.
• Five years of prior people leadership experience
• Ten years of experience with end-to-end service lifecycle, business process, project or product management
• Five years of experience with strategic planning, portfolio prioritization, delivery execution, and operations.
• 8+ years of experience in cybersecurity, IT operations, or enterprise security, including leadership roles
• Demonstrated experience leading operational teams in a 24x7 or mission‑critical environment
• Strong knowledge of security operations, incident response, and risk management
• Experience working in regulated environments with audit and compliance requirements
• Proven ability to partner across IT, OT, and business teams
• Excellent communication skills, effective with varying organizational levels and skill sets
• Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results
• Experience working within a highly regulated industry
• Ability to deliver value in compliance with policies and regulations
• Demonstrated ability to apply a customer focus, problem solve, and drive continuous improvement to solutions, systems and processes.
• Demonstrated ability to drive, adopt, and lead others through change in a diverse and dynamic environment
• Experience with Sourcing and Contract Management
• Proven ability to attain and hold in-depth acumen in business process, technical knowledge, and architectural topology.

Preferred Qualifications

• Experience in utility, energy, critical infrastructure, or highly regulated industries
• Familiarity with NERC CIP or similar regulatory frameworks
• Experience leading SOC, IAM Operations, OT Security, or Security Platform Operations teams
• Relevant certifications (e.g., CISSP, CISM, GIAC, ITIL)

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is: $129,000.00 to $183,200.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.  You will not be penalized for redacting or removing this information.

Deadline to Apply: 04/19/26

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

 

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.